Shipping and Return Policy

Shipping Policy:

Thank you for shopping with us! We aim to provide you with a seamless shopping experience, from browsing to receiving your items. Please read our shipping policy below:

• Processing Time: All orders are processed within 1 business day. Please allow additional time for weekends and holidays.

• Shipping Time: Estimated delivery times depend on your location and the shipping method selected at checkout. 

• Shipping Rates: Shipping rate will be calculated at checkout.

• Tracking Information: Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your package.

Return and Exchange Policy for Cosmetics:

We want you to love what you ordered! If you're not completely satisfied with your purchase, we offer returns under the following conditions:

• Eligibility: Returns are accepted within 30 days of the delivery date for unopened products.

• Condition: Items must be, unused and in their original packaging with the product label intact. 

• Return Process: To initiate a return please contact our customer service team at the contact page with your order number and details about the item(s) you wish to return.

• Return Shipping: The customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.

• Refunds: Once we receive and inspect your return, we will process your refund to the original payment method. Please note that it may take several business days for your bank or credit card company to reflect the refund.

Return and Exchange Policy for Shapewear

We want you to love your Aryella shapewear. If you need a different size, we're happy to offer exchanges on eligible items.

To qualify for an exchange or return, your shapewear must be:

• Unworn, unwashed, and in its original condition

• Free from odors, stains, makeup, deodorant, perfume, or pet hair

• Returned with all original tags and packaging intact

Important

Our shapewear is made with high-compression fabrics designed to sculpt and support your body. Because of this, putting it on may require patience and the proper technique.

If the garment is damaged during the process of trying it on—including tears, ripped seams, broken stitching, damaged hooks, stretched fabric, or any other damage caused by excessive force—it is not eligible for an exchange or return.

We recommend following our sizing guide carefully and watching our "How to Wear Your Shapewear" instructions before trying on your garment.

If you're unsure about your size before ordering, our customer support team is happy to help you find the best fit.

If you have any questions or need further assistance, please don’t hesitate to contact our customer service team!